[Resolved]  Ebay.in — Poor Service Of Claim Adjuster

Address:Chandrapur, Maharashtra

Claim ID-394005 Claim Adjuster ID-anikets2010.eg my complaint regarding an Apple That i was sold recently to Mr. Narayan roy His Buyer ID-ncroy2013 Sir i contact to buyer before sell of item that. 1. battery is drain fast. 2. data cable not working properly. and i also tell him i send u new cable from ebay. mr.narayan got courier on 25/1/2014 and he contacted me and told me datacable not working and i told him that i ordered u new cable to ur address. but after one day on 26.jan.2014 he claim on me that he got damaged parcell. and all story. and when i contact regarding him for claim he said i dont want u r mobile. i ask he answered. Suddenly i go to mobile repairing shop and shows my mobile he told me thst around 3to4 thousand want for repairing. but when i send him mobile its in alright condition. and i know that mr. narayan changed some of parts and replaced it with broken one. and claim adjuster not call me. on 27jan2014 he call me. but for some reason i m unable to recieve. but after five minute i cal to ebay coutomer service and told him to transfer to claim adjuster but from that day till now 31jan2014 no call from claim adjuster. yesterday on 30jan2014 my claim was closed and go to buyers side. because he uploaded broken images of mobile. my only question is that is really claim adjuster is so busy that from 26jan to today 31jan daily i call severel time to talk to claim adjuster but some he is not present and all time Same copy paste dialog. all goes to buyers support. so what i do. i want to fill a complaint against claim adjuster -anikets2010.eg because not one time he call.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Amio, We have taken a note of your details and will get back to you with a resolution at the earliest.
Dear Amio, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Dear Amio, We would request you to provide a declaration letter from the courier company stating that the item that was delivered was intact on [protected]@ebay.com within the next 72 hrs. Only if we receive the same within the stipulated time we would be able to go ahead and provide you an appropriate resolution. Thank you.
Dear Amio, Since we have not received the required document within the stipulated time we are closing this ticket from our end. Thank you.

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