Ebay.in — Power bank refund

Address:400063
Website:ebay.in

1 month ago i purchased power bank from ebay.In i receive this product fully dead then i call ebay one lady say me "you return this product to seller then i refund this product".

I send this item to seller and seller also receive product but ebay no response on this and no refund yet

Price 399
Paisapay id: [protected]
Item number: [protected]

Please help me.
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eBay.in customer support has been notified about the posted complaint.
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Dear Bhavin (bhavin95),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
i send your email that you send me
in this email you say refund process start on 17 march and refunding money take time to 6-8 working days you know today 12 apr and appx 1 month is going but no approval.
How of that your company.

Hello Bhavin,
Thank you for contacting ebay India customer Service.
We understand from your email that you want to know refund status of your claim id- 1714645 for your purchase made for paisapay id [protected].
We are pleased to inform you that your refund request has been processed on 17th March' 2016 below are the details for same
Reference Number: 85870403
Amount- Rs: 399.00
Please note that the refund takes maximum 6-8 working days to reflect in your account.
Note: Sundays and Public Holidays are excluded from working days.
We look forward to your next purchase on our website very soon. Thank you for shopping on ebay!
Regards,
Asif S.
ebay India Customer Service.

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