Ebay.in — Product and description not match

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New Delhi, Delhi

I am writing this mail with a lot of pain, anger and dissatisfaction about your customer care and after sales support and the service called “eBay”; It is really pathetic I have ordered a New Lava W520 - 2 In 1 - 3G To WiFi Router + 5200 MAH Power Bank from ebay. PaisaPay ID [protected]. I have received a product which is not support my Iphone 5s and listing clearly mention (check attachement) Charge Mobile Phones & Tablets via USB. I want to Refund my hard money My Product details: Order Number SMA0512271 Order Date: 12-Dec-2012 Item SKU No :SKU[protected] Product url : http://www.ebay.in/itm/New-Lava-W520-2-In-1-3G-To-WiFi-Router-5200-MAH-Power-Bank-Best-Price-/[pro...⇄ I spoke to customer care about this matter, they said we will close your matter and we cant refund your money. Regards, Ovais Yusuf [protected]