Ebay.in — Product delivered is different from specified order and damaged product

Address:

Kannur, Kerala

I have ordered one Mobile back cover and tempered glass protector from ebay. I ordered a grey color mobile cover and i got a blue color. Another thing is the ordered tempered glass is broken at the time of delivery. I have already send mails to the seller regarding the issue and also mail is send to eBay. I have not received any replay from both. I'm loosing trust on online shopping day by day. Whaaky.com already cheated me and now ebay also. Please help to get a solution.