[Resolved] Ebay.in — Product delivered not working and can't contact seller and ebay is not responding too

Ramakrishna Thondepu

from Chennai, Tamil Nadu

Website:

ebay.in

I have purchased a sony playstation ps4 dualshock4 wireless controller call of duty black ops3 edtn[protected] on sep 04th, 2016.
The delivery has not taken place in time and when we sent a complaint the seller (Harsh1404) has replied apologising and delivered it on sep 11th. On opening the piece it wasn't working hence replied the same to seller and ebay. He asked us to return the same for refund but has not given details where to send the material. We have repeatedly called both seller and ebay several times and mailed umpteen number of times spoke to customer service many times but there is no response. The seller hasn't replied since then and ebay says we have not raised a complaint with in 30 days of receipt of item.. Sent all correspondence to them which is done through their portal.
Till date we are not finding a solution and neither ebay is interested.

Was this information helpful?

No (0)

Yes (0)

Jun 6, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

eBay.in Customer Care's response Dear Ramakrishna Thondepu,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay