Ebay.in — Product not dispatched

Address:	Bharuch, Gujarat, 392015
Website:	ebay.in

I purchased one 20000 MAH power bank from ebay.in on 11/02/2016 with Paisapay ID:[protected] at around 19.30 for 278.60 Rs (Including Discount). I got confirmation mail. On next day i again visited ebay.in site and i found ebay.in had removed that listing, so i contact ebay.in customer executive for clarification. According to customer excutive ebay.in will be shipped item on or before 17.02.2016 and also he informed me ebay.in team will be contacted me within next 72 hrs for more clarification. So i waited for their reply, meanwhile i checked other item which was listed on ebay.in. During this period many time ebay.in listed many item on very lesser value than market and taking after some order they removed that listing from ebay.in. There was no reply from ebay.in team within stipulated time so i again contact ebay.in customer care department and they replied me my item will be surely dispatched on mention date i.e before 17/02/2016. I wait for 17.02.2016 but ebay.in not send me item so i again contact customer care and they replied me that your item will be shipped by end of day. They didn't ship item on 17.02.2016 so i again contact them and i also raise claim on same day. On 21.02.2016 i got call from them and they replied me that today your refund is approved and you will get refund in 6 to 8 working day.
I strongly believe that this is pre-planned scam by ebay.in. They listed item on site at very lesser price and taking order and after that remove listing from them site. They make customer fool and utilize their money for more that 15 to 20 days. They didn't ship that item to any customer. Every time they give fake commitment.
I request you to look into the matter positively and save customer from such scam.