[Resolved]  Ebay.in — Product not received

Address:	781005
Website:	www.ebay.in

I purchased "quick heal total security 1 pc 10 months" having item number:[protected] from an ebay guest account and received a confirmation email with my paisapay id [protected] that product was dispatched on 13th may with shipping details courier name: india post (Speed post), airway bill details: ef[protected]in.

After waiting for about 3 weeks, as i didn't receive the product, i raised a claim request with ebay (Claim id:2946475). According to ebay. The product was delivered on 6/6/17 but that product never got delivered. I was really surprised and checked the indiapost website but the abd number cannot be tracked in the site due to error "consignment number not found".

I wrote to ebay many times asking for help but no reply after their claim request reply. Please help!