Ebay.in — Product Not Received. Ebay claim not processed even after 24 days

Address:

Kanyakumari, Tamil Nadu

Dear Team, I HAVE NOT RECEIVED THE BELOW ITEM.. PLEASE TAKE IMMEDIATE ACTION TO REFUND MY MONEY... My User ID : in2015-coop Claim ID : 1171836 Claim Creation Date : 17.08.2015 PaisaPay ID : [protected] Product : Genius Nicer Dicer Plus Vegetable Cutter Chopper Onion Chopper Fruit Slicer Item ID :[protected] Seller ID : onlinetrade0786 Purchase Date : 04.09.2015 Till today (10.09.2015) even after 24 days of raising the claim, i have not got any Reply from ebay. Dear Team, I have ordered the above item on 04.08.2015. The seller gave Courier Detail as : DTDC - AWB No. Z62177912. But the seller has given a fake & wrong courier details. Please check my SHIPPING ADDRESS in Paisa pay. My address is in NAGERCOIL in TAMIL NADU. But the above courier (DTDC - AWB No. Z[protected] has been Delivered to some Address in DELHI. Please ask the Seller how DELHI is connected with TAMIL NADU or is DELHI is in TAMIL NADU????? You can Track the Courier (DTDC - AWB No. Z[protected] in their Website itself. http:dtdc.com/tracking/tracking_results.asp . I have given you sufficient proof that I have not received the Item. Hence kindly issue my REFUND IMMEDIATELY AND PLEASE DO NOT DELAY IN THIS MATTER. THIS WILL SPOIL EBAY'S REPUTATION. I HAVE PAID FOR THE ITEM BUT ITEM NOT RECEIVED & ALSO NO REFUND TILL DATE!!! How will I introduce ebay to my friends & relatives???? I am really very much disappointed. I HAVE ATTACHED HEREWITH the PROOF THAT THE COURIER IS FAKE AND DELIVERED IN DELHI... I HAVE RAISED THE CLAIM ON 17TH AUGUST.. TODAY ITS 10TH SEPTEMBER... DONT YOU HAVE A TIME LIMIT TO RESOLVE A CLAIM? DONT YOU RESOLVE IT IN MAXIMUM 20 DAYS???????? I HAVE WAITED 24 DAYS, STILL NO RESOLUTION... Team, I am contacting ebay customer care everyday in CHAT & PHONE... I GET THE SAME REPLY EVERY DAY. IF I DO NOT GET A RESOULTION, I WILL GO TO CONSUMER COURT... I HAVE NO OTHER CHOICE... LETS SEE THE EBAY IN NEWSPAPERS JUST LIKE MAGGI NOODLES... EBAY REPUTATION BEING SPOILED...