Ebay.in — Product one broken and one missing.

Address:	400706
Website:	ebay consumer complaints

I am v.kesavan from mumbai.i ordered 4pcs 3mm twist drills and 6pcs wood milling burrs for dremel drill carving locat for the amount of rupees1010/- in e bay. my paisapay id [protected].
i booked on 12th july 2016. its supposed to deliver on 16th july. but i received that parcel on 18th july only, with the product broken and drilling machine is missing.
i made a call many times to call center number. but again again they are telling to upload a photo. i already uploaded 4 times.but no reply for that. only thing that i am receiving messages and email regarding this. but no reply for that mails.
make necessary steps for either refund or product replacement.
even we can't able to reply through that mails.also have to wait more than 15 minutes for each time calling for ebay call centres.