[Resolved] Ebay.in — Purchase cancelled by the seller but eBay india is not refunding the amount paid. | |||||
I bought Brand new LG G4 mobile on 23.03.2017 at 8.04 am in morning and payment was made by me by credit card at that time only. Seller mentioned in item description that item will be shipped within 30 hours of payment. As even after more than 76 hours, item could not be shipped by seller in contravention of description, on 26.03.2017 at 12.33 pm, I cancelled my order and informed eBay accordingly. On 27.03.2017, email was received from seller that item is shipped.Subsequently seller informed me through ebay messages only that he has cancelled my purchase. I have sent copy of his mail cancelling my order to eBay but hey are not paying any attention. Tracking number of Maruti Courier mentions that booking information is not available. When my purchase order isalready cancelled by seller, eBay should initiate process of refunding amount paid by me which has not been done so far. Was this information helpful? | |||||
May 4, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 eBay.in Customer Care's response Dear trivedisk, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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