[Resolved]  Ebay.in — Purchase of iphone 6 - 128gb - space grey

Address:560100
Website:www.ebay.in

I had purchased a iPhone 6 - 128 GB - Space Grey from eBay.in (Record No: 30811 and PaisaPay ID: [protected]) on Mar 23rd, 2017 for Rs.30, 990. The phone was delivered on 31st March. After 2 days it started providing complaints with the mic.

I requested for a replacement and the new iPhone was provided on April 15th. After a month o[censored]sing the new phone, it started giving battery issues - it started switching off automatically. I took the phone to an istore and upon inquiry I was informed that the phone is infact a refurbished one and they could not find any record of it online.

I requested for a return of the product on May 15th. The product is yet to be picked up from my premises. The dealer (diggital_estore with address Digital estore, No.4/42, Second Lane Beach, Near Parrys, Chennai - 600001, Tamil Nadu) has stopped responding to both email ([protected]@yahoo.com) and through phone (phone number: [protected]).

I feel cheated by both eBay and its dealer Digital estore. In case my money is not refunded within 2 weeks I am planning to send a legal notice to both parties involved.

Thanks,
Roopak
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Jul 2, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
eBay.in Customer Care's response
Dear Nisha1982,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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