[Resolved] Ebay.in — Purchase of phone gionee elife e5 s cover

mohan1111

Address:	Mumbai City, Maharashtra
Website:	www.ebay.in

I purchase gionee elife e5 s... Item no:[protected], seller: prabhkaasimran
Sale date:28/07/16 21:36, colour: blue (White smiley) listing date: 10/09/15

I purchased on 28 aug 2016 on that day i pay amount through online banking, they given delivery date is[protected].

Till now i am not received my purchase product, i send message to the seller and e-bay many times, but ia m not receiving correct reply form e bay, finally i claim my product in e bay garrenty scheme the details is below

Claim id: 2223920
Paisapay id: [protected]
Item number:[protected]
Seller id: prabhkaasimran
Date claim opened:[protected]

Company is not caring the customer and not giving correct response to the customer, and the company not provided correct inquiry contact no for customers. Company delayed and my waste my time for hat product.

Vishnu mohan bayineni
Doha.
+[protected]
[protected]@gmail.com

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May 23, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

eBay.in Customer Care's response Dear mohan1111,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Aug 19, 2016

Updated by mohan1111 Claim id 2223920 is closed .
My problem is not solved why the company closed my claim i cant understand, i am not receiving my order or refund amount.
Please call me on[protected]
Thanking u