[Resolved]  Ebay.in — Received damaged product and ebay is denying to accept the return

Address:	Mumbai City, Maharashtra, 400708
Website:	ebay.in

I ordered the product on 27th dec 2016 which is FLP Forever Living Freedom -1 Ltr (Glucosamine, Chondroitin, MSM) For Joint Pain.I received the same on 2nd Jan 2017.When i opened the packing it was leaking through the cap.I immediately called the courier service person and told regarding the leaking issue then he said that 'I will come tommorrow to collect the product', But he didn't come on 3rd Jan.So I raised the claim regarding refund for this to Ebay but they rejected my refund request because of the eatable item and told me to contact seller.When i called seller then he said "why should i refund you, you have bought the product from ebay and talked to them". I raised the concern immediately after accepting the product and it has been straightaway rejected, I do understand if i would have raised the issue later but how would i know what is there inside the box so that i could have rejected while recieving the product only. We buy products blindly from Ebay with the level of reputation it has got and also expect the same kind of service, This is the PATHETIC answer getting from one of the well known Ecommerce website in the globe. I've decided to take legal actions on this matter if i'm not getting proper response from Ebay.

My details:
Name: Neeta chavare
Order id- PaisaPay ID:[protected]
Phone no-[protected]