[Resolved]  Ebay.in — Received defective mobile and returned to seller and my claim id. 604826 and worst customer service

Address:

Hyderabad, Andhra Pradesh

Hi, I have purchased Spice Stellar 360
on 7th August, 2014 and received on 11th August, 2014. And, the Paypaisa id. is [protected] and Item
number:[protected] seems to be defect in phone.. I raised
request on 7th August, 2014 through ebay my claim
id. 604826 After having lot of discussion with ebay customer
care, they provided reversal pick up on 22nd August, 2014 by Fedex, but no one
turned up to my place. Then, again i submitted the product in nearest
Fedex courier on 28th Agust, 2014, it was delivered to seller destinatin on
29th August, 2014 received by Varun. Then, I called customer care and
discussed with ebay claim adjuster Bhupender Singh, he says the item was not
reached to seller destination. But, I have visited Fedex courier and confirmed,
it was delivered and showing in Fedex company website with all the details.
Now, this Bhupender singh is playing games and not provided any details about
my refund amount. Kindly look into this matter.