[Resolved]  Ebay.in — Refund for claim id-2737688

Address:560078

Item information.
Claim id - 2737688
Paisapay id - [protected]
Item number[protected]
Seller id - punit. Agl90
Date claim open-04/03/2017
I booked an oppo f1s 64gb gold on 02/03/17 worth rupees 17, 450=00.
And received the product by 04/03/17. By mistake wrong product was been shipped to me, so i have registered a claim and ebay has opened a claim on 04/03/17. Supplier messaged me that the replacement was not possible, so he sent message to the ebay team for the reverse pick up of the wrong product and refund.
The reverse pickup for the wrong product was done on 11/03/17. They promised to refund us within 20days, its been 20days and today is 24/03/17 n i have yet not received the refund.
Please look into this issue and refund the amount as soon as possible.
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Apr 24, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
eBay.in Customer Care's response
Dear Poojahiranandani26,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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