[Resolved] Ebay.in — Refund not approved | |||||
I am struggling to process my refund via Ebay, I had purchase led tv (Paisa pay id is [protected]) for which I received damaged item and had returned back to the seller and had a word with seller he said that they are ready to refund the amount but through ebay and I need to open a case. I had opened a case in EBAY claim id is 2812864, 20 days are gone after I opened ebay claim. post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in 24 hours and the refund will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 22 days to process the refund. My order date is 27.03.2017. My order amount is 80000 rs. I am fighting last one month for 80000 rs which is hold on 22 days . This means when I purchase from ebay i have to be prepared and take out time to fight with ebay. Regards, [protected]@gmail.com [protected] Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 eBay.in Customer Care's response Dear prasanth vmm, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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