[Resolved] Ebay.in — refund request. ebay item id:[protected], ebay claim id - 3559617,

Dileep.sharma100

from Bengaluru, Karnataka

Address:	560068
Website:	WWW.eBay.in

I have ordered product on 15 days back. I have refused to received the product and i ask for money back. But ebay people are teaching me company policies and misguiding me. I raised claim for refund but they have kept on hold. I reached out so many times they are help less. If i am asking for my money back when i have not received product then why should i wait for 20 to 25 days to get my money back. Is only ebay will have the policies customer don't have rights to do, i don't understand how the government allow to run the business like that. Just i want to ask one thing will ebay give a product to customer to use 20 days then the customer will pay the amount. Like how ebay refund policies works. As of now they have not refunded my amount

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May 31, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

eBay.in Customer Care's response Dear Dileep Sharma,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

May 03, 2018

Updated by Dileep.sharma100 customer service is playing with me. i don't know what kind of service you people will providing to the customer. when i have already told that i need my money back. Who the hell are you to keep my money with you when i have not taken your product. i am fed up with you people even government won't take any action against this kind of ### company. Just they will starting teaching your ### policies to customer has to get suffered to get his money back.