Ebay.in — Refunds

Address:	Hyderabad, Andhra Pradesh
Website:	www.ebay.in

Hi, I had purchased an item from ebay a month back, however, it was not delivered to me on time and since i needed that item urgently, i decided to purchase it from outside and simultaneously raise a claim on ebay regarding the same so i can get back the refund on that. Its been 20 days since then and i haven't yet received any update on that. I have been calling the customer care every 2nd day, only to hear the same old standard reply of waiting for the next 48 hours and then no action. I have lost my patience with the company. Kindly help.