[Resolved]  Ebay.in — Regarding problems being faced in returning the product I don't want to use

Address:	New Delhi, Delhi, 110009
Website:	ebay.in

I made a purchase of Macbook pro hard shell cover nearly 1 and a half month back for which earlier I made a replacement and subsequently a return. But since 15 November I have made around 8-10 calls but there is no response. The only thing I get to hear is that they will get back within some time. After the time limit when I make a call the response is a bit different. At times they say claim is being processed, at other times they say the claim is closed and when forced then a senior marketing official told me that the claim is being processed. But there is no response. They are making a fool out o[censored]s. They force the customer indirectly not to return the product by showing such a careless attitude.