Ebay.in — Regarding refund of money from ebay seller is not picking phone

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have ordered mobile case cover of rs 2158 from ebay.in on 18 august 2015 my paisa pay id is [protected] by mistake i have ordered wrong model cover, when i called ebay customer care no.to cancel my order on same day they told me sorry sir now we can't do anything at that time item is not shipped status is showing only order received they told me to contact seller provided me seller company and mobile no. i.e F.F SOLUTIONS mobile no. [protected] i have called this no. so many times from my different mobile no. but they r not picking my phone then i called ebay and told them about this that seller is not picking phone everytime they say sorry sir sorry sir and disconnect my phone everytime. i request you to do something for this problem.