[Resolved] Ebay.in — rejecting my claim | |||||
I ordered i phone 6s dark gray color from ebay site which had manufacturer warranty of 6 months. But the phone i received is defected and does not support any sim card. I even went to apple service centre and they told me that there is internal hardware issue in it. I called seller (Ecomstars) but he has switched off th phone and someone else is calling me on his behalf everytime. I raised claim on ebay for refund or return buy ebay rejected my claim saying the phone has manufacturer warranty and i have to get it repaired in apple service centre. Everytime i am calling ebay they say that the phone is in manufacturer warranty and it can not be refunded or replace. This is pathetic Was this information helpful? | |||||
Oct 4, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 eBay.in Customer Care's response Dear Abhishek280196, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home
Regards,
Team eBay