[Resolved] Ebay.in — replacement of damaged guitar | |||
ebay.in claim id 401911PaisaPay ID : [protected]GIVSON ELECTRIC WITH PLECTRUMS SHIPPING FREE GREAT DEAL FAST SHIP 100 % ORIGINAL UNUSED BRAND ELECTRIC WITH TUNNER27 Jan [protected]mohitsgalleryDamaged item received photos send to seller priya chopraon email [protected]@chopramusicals.com&at whatsapp also no is [protected]product reached the seller & seller not ready to replace the damaged guitar, he want to repair it & ship itclaim adjuster mr.joseph fernandes is helpless in this case itseams, i told them to keep the guitar as well as the coupon of courier chargeRs 2080/- also & told them hav a good day...i am writing to consumer court & submitting all the details of mental trauma i hav been on ebay.in... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer, We have taken a note of your details and will get back to you with a resolution at the earliest.
Reply
Dear Customer, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Dear Customer, We would like to inform you that we have tried to track the Courier details that you have provided, but the same is not trackable.
So we would request you to provide us the Delivery Run Sheet or Proof of Delivery within the next 48 hrs on [protected]@ebay.com.
If you fail to provide the same within the stipulated time we would have to go ahead and close this case. Thank you.
So we would request you to provide us the Delivery Run Sheet or Proof of Delivery within the next 48 hrs on [protected]@ebay.com.
If you fail to provide the same within the stipulated time we would have to go ahead and close this case. Thank you.
Dear Customer, Since there is no response from your end, and you have not provided the requested document within the stipulated time we are closing this case from our end. Be rest assured, we would provide you a resolution for the same once you get back to us with the DRS copy / Proof of delivery of the reshipped item. Thank you.
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