[Resolved] Ebay.in — samsung s6 edge | |||||
I have ordered a phone on ebay on 31st of may 2018, i have received it on 5th of june 2018 in the description they said its a new phone but when i received it there are some signatures o[censored]sing that handset on the day i received it after some time phone wasn't opened it shows frp unlocked or something i contacted the seller they said please take it to the customer service center i did the same. When i took it to customer center i came to know that it's not a new phone and its screen was replaced and it's not an original screen. The next day i contacted ebay for return but the status of the order didn't change in my account they told me to wait for 24hrs then i called them on 7th of june they told to wait for 48hrs and so on... I sent an email and tweeted in twitter and calling them regularly one day i was fed up with these waiting and called them they again told to wait for 48hrs. I was irritated and asked him is it funny? Then he replied yes i was shocked and asked what he replied yes its funny and cut my call. Today is 22nd of june even today status isn't changed within one week it will be a month i ordered that product but still, i don't have any response they always ask me to wait. Was this information helpful? | |||||
Jul 24, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jun 23, 2018 eBay.in Customer Care's response Dear Customer(sri nikhila koneru), We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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I'm contacting every day even today I called them they said to wait for 72 hrs what should I do
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