Ebay.in — Sending all duplicate items

Address:

Hyderabad, Andhra Pradesh

I have purchased 5 power banks out of which I have received only 3 items and moreover all the 3 items were duplicate. Ebay is just fooling me by extending the time to wait. The claim ID was 884544. They called me 2-3 times when I was busy. I didnt lift the call and they closed the claim. But I called them and reopened the claim and calling them daily almost 15 times. They are saying me to wait. I lost the patience. Now I cant wait anymore. I have paid 2600 rupees for nothing and lost the time of 1 and half month and I didnt find any solution for this till now. I just believe now that ebay is just a fraud and sending all duplicate items. I want to file a case. But this is my primary way to start.