[Resolved] Ebay.in — supply of fake item

Venkateshvaralu Maddikery

from Tumkur, Karnataka

Address:

500047

Dear ebay i am very much disappointed with you customer care response. That in the month is sep17 i purchased casio g-shock ga110rg-1a rose gold.
Afterwards we came to know that the supplied item is not original by comparing the one which we already have.
Immediately we informed to ebay by app message intern we received a mail to send back to seller 52 deals. Accordingly we sent back then even after a month no response from seller or ebay. The again sending message through app seller responded that ebay will refund the money. Intern ebay say seller will refund. Now after 2 months now seller says 20%will be deducted in refund. My question is deduction is for what? For returning the fake product or for ebay is associating fake sellers. Regarding this i also registered complaint wit ebay with complaint number[protected]. Till date no response from ebay. I regret myself having purchased from ebay

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Jan 15, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

eBay.in Customer Care's response Dear Venkateshvaralu Maddikery,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay