[Resolved]  Ebay.in — Technical error - every product being auctioned

Website:www.ebay.in

I was trying to buy a 'Buy-It-Now' product on ebay. The moment I put it into my cart I got an error that the item is now being auctioned and can not be purchased using cart. Still the item was very much in my cart.

I thought may be it's true and opted for another similar item from another seller just to find the same warning. Later I realized that it's a technical snag. Each and every Buy-It-Now product throws the same warning when put into the cart.

I called ebay and I was transferred again and again from sales to purchasing to buying to accounts department. No one was ready to take ownership of this issue. Finally I asked to speak to superior. I was told that all superiors are busy and I shall get a call back in two hours. Six hours are gone and no one has called me.

If ebay feels the need to improve and correct this error, please take the ownership and do so, else let it be as it is and lose business. Choice is yours, after all you are the owner of your business!! Good Luck.
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Jul 1, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
eBay.in Customer Care's response
Dear diff_2013,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
May 31, 2017
Updated by diff_2013
I have given up on this issue. I don't feel the need to contact anyone now. I have an option to buy any product from elsewhere if I want to. It's up to ebay to decide if they want to fix the errors. Good luck.
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