[Resolved]  Ebay.in — Wrong product suppling

Address:Mumbai City, Maharashtra, 400080
Website:www.ebay.in

After so much communication by email and telephonic talk with ebay they are not replace my wrong product or return my money. after they given me a guarantee.

Dear RASHMIN,

Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here

Remarks: This email is regarding your claim ID : 2628000. RASHMIN, following our telephonic conversation on [protected] at 01:16:48 PM on 01-Feb-2017, we would like to confirm that we would have the item picked up from your location between 2-6 PM latest by 04/02/17 by Delhivery. Request you to retain the shipment slip (shipper s copy) with you which will be provided by the courier person at the time of collecting the item from your location. Regardless, you would also receive an SMS from our end confirming the pickup of the product being scheduled. Once the item has been picked up, we would again get in touch with you after 05/02/17 to share the details regarding the refund for the claim. Shall you need any further assistance, simply reply to this email. We appreciate your patience and understanding in this matter.

my Claim ID is :2628000
PaisaPay ID:[protected]
Item number:[protected]
Seller ID:medicareshop
Date claim opened:[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2017
eBay.in Customer Care's response
Dear Rashmin Kenia,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information