[Resolved]  eBay India — counterfeit and smuggled good

Address:	Mumbai City, Maharashtra
Website:	Ebay.in

Ebay india has became a platform for unscrupulous sellers to sell smuggled and counterfeit good by raising false tax invoices. It is very surprising that ebay india does not check the credibility and authenticity of their vendors/sellers. Ebay has not yet taken any action against such a seller (M/s av gurus of mumbai) even after providing all documentary evidences, unfortunately trying to protect the seller by rejecting my complaint. This clearly speaks of ebay's unethical trade practices. Ebay and such sellers are cheating customers and the country by evading tax and opening up channels for unauthorized sells to sell grey, smuggled and counterfeit items.

I bought a pioneer av receiver costing rs 45000/- through ebay.in in march 2017 and the seller was m/s audio visual gurus of mumbai. The equipment is defective, when pioneer india pvt ltd was contacted for servicing, they denied me warranty and free service on the ground the equipment is not genuine and seller is unauthorized dealer. All these information was provided to ebay.in and to the sellers.