[Resolved]  eBay India — ebay not refund the money

Address:Nagpur, Maharashtra, 440030

I have paid amt of rs 7080 to ebay for mobile purchase on 27 july 17. On 6 aug ebay message that they can not delivered the item and refund is initiated. When i call them, they told to wait till 9 aug.

Till 10 aug, i did not get any message from ebay. Today i called their customers care for status, they told me you will get refund till 25 aug. My paid amount is converted in emi, bank will send me the bill in this month. Who will bare the interest charges.
If ebay is not feasible to deliver the item then why then accept the order. I want to file a case against ebay if my amount is not refunded within 3 days. I did not believe that ebay will return my money.
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
eBay.in Customer Care's response
Dear suyog bhaskarwar,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information