eBay India — non refund

Kodeeswaran Duraisamy

from Salem, Tamil Nadu

Address:

Erode, Tamil Nadu

I am struggling to process my refund via Ebay, I had purchase one time for which I received damaged item and had returned back to the seller and had a word with seller he said that they are ready to refund the amount but through ebay and I need to open a case. I had opened a case in EBAY case reference number is 549452 post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 48 hrs and the refund will be processed ( Service Request Number: 1-[protected] ), I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes more than a month to process the refund

Was this information helpful?

No (0)

Yes (0)

eBay.in customer support has been notified about the posted complaint.

Related eBay.in reviews

View all 4742 eBay.in Reviews

Comments

eBay.in Customer Care

from Ahmedabad, Gujarat

Verified Support

Dear Kodeeswaran, Thank you for sharing your concern with us.

We regret for the delay in processing your coupon.However, we have already forwarded your coupon request to our team, and you would be receiving the coupon of 110 % of your item value on your eBay messages / registered email id within 7 - 10 working days. So we would request you to keep patience till the stipulated timeline gets over.