[Resolved]  eBay India — ordered smartwatch but received toy watch

Address:122001
Website:www.ebay.in

My paisapay id [protected]. I have ordered smart watch from ebay on 26
August price rs 689/-. But when i have not received watch till 7 september i request ebay to refund my money, this claim was on process then i received a parcel on 8 september evening, when i opened the parcel, in the parcel there is a toy watch which we can buy from rs 10 in local market. I emailed seller and sent the picture of the product which he has sent and i make a call to the seller for this, he talked rudely with me and asked don't call me, then i called ebay and sent the pictures to ebay of received product, they asked me to solve the problem within 24 to 72 hours but till now i have not received any resolution nor any call or update from their side. Why they add the cheater seller on their site. The seller is very cheater. Please sir do something, this is a great loss for me and aise cheater seller ko to punish karna chahiye. I have add the picture of toy watch that the seller has sent instead of smart watch.
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Sep 19, 2017
Complaint marked as Resolved 
they call me and refund the amount
eBay.in customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
eBay.in Customer Care's response
Dear lavanyamanchanda,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

i have mentioned the paisa pay id in this, if you want to solve the problem you can find my phone number by the paisa pay id the link you have sent will not solve the problem as i have contact earlier by this customer support link. but it fails.
eBay.in Customer Care's response, Sep 15, 2017
Verified Support
Dear lavanyamanchanda,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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