Ebay India Pvt Ltd — refund of money

Address:

Bhopal, Madhya Pradesh

Sir I was purchase a Nike airmax shoe from eBay and found that there is defect in the sole of shoes as they producing very irritating sound and less is also defected so I was complain to eBay regarding that matter Previously they ensure me that the product was replaced but now they reject the complain and ask me to directly contact to seller Please help me My claim I'd is 842081