[Resolved]  eBay India — Selled fake product and Money robbed ebay india (ebay.in)

Address:Pune, Maharashtra

I have brought one Maybelline New York product order no.[protected] on 23rd December 2014 from ebay india. When I received the product, I got to know the product is totally fake as it does not labelled with Maybelline barcode. I have tried to contact lot of times to ebay team for the return and refund my cash but they are not responding my any call or any email. I only received their electronic generated email that "we will get back to you within 24 hrs" but they did not given any feedback till date. I want to return the product and en cash my refund on my bank account. ebay team is not cooperating with us. The service is very worst. Please do the needful.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

always buy product from high rated seller
Because high rated sellers are good when you told about any item you purchase from them is having problem they will make you refund ...I bought two series from two are of them are not good .I contact seller and he told me to claim the refund and than refund process is initiated ..problEmus occur when we buy from bad sellers

don't contact e bay (they will contact you)
just go to your message area go to other action in your item and select resolve ...there you process or start your claim ..
once claim initiated than they will call you

but before claiming you must talk to seller via message and call whether he is ready to refund or not...than only proceed this method..(e bay is very cunning otherwise they will close your claim)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information