[Resolved] eBay India — Two product claims unanswered by the company

Abhimanyu Mukherji

Address:	Mumbai City, Maharashtra, 122002
Website:	www.ebay.in

Dear Sir,

After much deliberation, I am writing to you. Please note that after many consecutive exchanges, emails, follow-ups and subsequent filing claims, nothing productive has come out.

I have had two claims lodged with the Ebay company and both unresolved till date. Please find the details below.

Claim ID : 2004636 PaisaPay ID : [protected] The seller finally delivered the product which was counterfeit and does not function. It was also an incomplete order after 2 months.

Claim ID : 2003114 PaisaPay ID : [protected] I was assured by the ebay team that the money would be refunded. But nothing much has happened on this account either.

I am quite sure that Ebay is harboring these erroneous fraud sellers with no protection to its customers. Moreover there support number is not reachable and there is no email service in place for grievances like these.

Thanks
Abhimanyu

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Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Abhimanyu Mukherji,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay