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eBay — lies

Address:Mumbai City, Maharashtra

i12 june 2015 i have purchase blackberry z10 mobile on ebay bill no.[protected] i have network problem on this product ebay guarantee is 30 days money back i have claim to ebay my claim id is 1053049 this claim is automaticly close by ebay i dont received any call from ebay claim date 17/06/2015 i want to my money back pls help me
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pls solve my complane eraly i want money back 12244
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