Address: | New Delhi, Delhi | Website: | www.ebay.com/ |
I bought a Mobile Phone ZTE CG131 from online store ebay on 1st Sept 2015 but ebay delivered me a defective (non working) mobile phone, I contacted to ebay over phone and shared about the defective mobile delivery next day also I demand refund too as well as I updated to ebay by email too.
I contacted to seller M/S Think o[censored]s many time on advised by ebay but seller refused to replace Mobile than I updated to grievance cell of ebay by email than ebay reverted me and suggested that I have to visit any of service center of ZTE mobile in my city Delhi than I visited 2 different service center personally on suggested address by ebay and found there are no service center for brand ZTE mobile than I checked again other center and know that all the service center which ebay provided a list all service center has been deactivated for brand ZTE mobile than I updated to grievance cell ebay too, However, I tried to many time on given no telephone nos of grievance officer but phone was ringing only, not reply, during these 17th days has been passed but solution is zero from ebay,
Mohd Aslam Saifi
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