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[Resolved]  eBay — Neither refunding the money nor the material

Address:Shahid Bhagat Singh Nagar, Punjab

I am Dr. Shamik. I have ordered an audio video camera on 4 June 2014. I have not received the material till date. My paise pay id is [protected] I have already claimed for the refund worth of Rs1255 on 19 June 2014. I have called the customer care many times about the status of the refund. To date I have not got refund nor I know what is the status of the material which I ordered for. The most pathetic part of the customer care is that it is very difficult to contact them . You may have to wait for 10 to 15 minutes to get in touch with them . After waiting for so long they are not able to give any information about the quires you asked for. Every time they would promise to give a call back within 24 hours but it never happened. I HOPE WITH THIS COMPLAIN I WOULD GET BACK MY MONEY WORTH 1255.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Shamik, We have taken a note of your details and will get back to you with a resolution at the earliest.
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Dear Shamik, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Reply
Dear Shamik, We are glad to inform you that we have processed your refund on 13 July 2014. Please note that it takes at least 6 - 8 working days for the amount to reflect in your account. Thank you.
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