[Resolved] eBay — Refund

6 Reviews
Bangalore, Bangalore District, Karnataka, India
ordered a LED tv on 5th jan 2014 through ebay and the cost of the tv is 50000. after the placing the order received and info from ebay product will get delivered after 15th Jan.Based on this info called the seller to confirm the status on 7th jan. But seller denied he can't ship the product as his account was blocked by Ebay. Raised a claim requed on 13th for a refund and recived confirmation mail from ebay that refund will be credited on 17th jan. waited till 17th surprisingly recieved a mail from ebay and mentioned time was given to seller till 22nd if he fails then refund will intiated as per system on 22nd jan. waited till 22nd Jan evening then called customer support on 23rd to know the status. again same feedback as per system refund will get initiated by end of day. 24th morning called customer support again same feedback. Ebay received my money 50k on 5th and they kept on hold for more than 19 days. i supposed to pay my credit card bill on 29th is the due. without receiving the product i need to make the payment to the bank Also i dont have any hope when i will get my money back from ebay. please support find below the details claim ID : 383216 Item ID :[protected]
Complaint marked as Resolved May 17, 2018
Ebay refunded after 10 days
Complaint comments  5 Comments     Updated: Share0Tweet0


Dear Karthidhakshin, We have taken a note of your details and will get back to you with a resolution at the earliest.
Dear Karthidhakshin, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Dear Karthidhakshin, We would like to inform you that we have processed your refund on 25th Jan so the stipulated timelines to receive the same would be according to your bank timelines i.e. if your bank is private then 3-4 working days and if its a nationalized one then 15 working days.

If you may wish you can check the same with your bank with the following reference number:


Thank you.

Team eBay India.
I made a transaction in ebay of 36688/- in buying a laptop. amount was deducted from my account. But I got a mail that my payment is rejected . It's been 10days till now i didn't get my refund


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    eBay - Refund