[Resolved] eBay — Refund never processed

niru kh

Address:	Hyderabad, Andhra Pradesh
Website:	ebay

I had purchased a Leather Jacket of worth rs 1799 but they sent different items so I returned & claim for refund & it was approved on 22/2/2017 but didn't get any refund till now although it has been more than 2 Months.
Whenever I contact eBay guarantee, they didn't give me satisfactory answer & they keep on postponding the processing of refund its not shipped yet neither they are not able give details about draft processing.
now how can I get refund?
claim id is 2677533

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Jun 8, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

eBay.in Customer Care's response Dear niru kh,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay