eBay — Refund not credit my account and ebay sell duplicate item say original

Address:	395009
Website:	www.ebay.in

Dear sir,

I have purchase 2 product for ebay e commerce site. Product name 1. Is nokia 2300 original body with compatibility charger i have received product but charger not working, second product is samsung e-1282 mobile but this product not a genuine. Box mobile chipe and mobile display imei no is different i have call to seller seller inform to me i am sending to bill to your mail but till date not provide bill to me. I am inform to ebay customer care but no any solution for me. I have rise claim and follow me ebay executive for inform t o me ebay arrange reverse pickup curiar arrange but till date not arrange. And last time say to me kindly send to product sellar address and provide to me proof. No arrange reverse pickup curiar our end. And my claim close. I have file to fir surat police station ebay and sellar. More detail in attach photo.