[Resolved]  eBay — Refund not given by ebay

Website:

ebay

I ordered a rechargeable fan from ebay. They failed to deliver due to their problems. I claimed for refund. Up to now its been more than one month i claimed. They are not responding.

The item number is[protected], claim id is 2812824. They are saying we already given refund to you on 10th april bank reference number[protected]. But they didnt refund my money. I submitted my bank transaction statement also. Even though they are not reponding. At the time of payment i used payback points. Those also not given back. Really ebay is a fraud service. They are making customers fools.