[Resolved] eBay — Refund not received

Idontknowwhy21

from Rajmahal, West Bengal

Address:	Mumbai City, Maharashtra, 713216
Website:	EBay.in

I purchased a product on the 3rd of March and they haven't sent me the product neither the refund of rs 1699..they don't pay heed to the calls and keep telling me to wait. Also I have submitted my updated pass book details..more than 20 days I haven't received my money . called them around 7 times, they give assurance but account shows no credit.
Other than that they provide me a email. [protected]@ebay.com they don't respond. Every time you send a copy of pass book they it to send it again.. False transaction ID is provided to you.
And they ask you to run to the bank every time you ask for a refund

+2 photos

Was this information helpful?

No (0)

Yes (0)

May 3, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2017

eBay.in Customer Care's response Dear Customer (Idontknowwhy21),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay