[Resolved] eBay — Refund not received since 2 months!

Nehasetia

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Shopping with eBay has been my worst experience till date. I received a very ill fitting dress, not the same as shown in the picture at all. It was worth Rs. 3000 After opening a case, with claim Id 653490, they told me that'll receive my refund in 15-20 business days, but that was on 24th September. They took the ill fitting dress back in 2-3 days. Today is 17th November, and here i am, still fighting for my own money. I call them daily, and every time they say that I'll get a call back within next 48 hours and that my case has been 'escalated'. I'm very dissapointed with these guys. Worst customer service- minimum waiting time is 15 minutes!! And it can go upto 35 minutes no less!

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Complaint marked as Resolved

Just after 15-18 hours of registering the complaint, I received my dd...thanks a lot to the authorities concerned.. It was really a relief to see the demand draft...thanks again. I didn't get Amy compensation though, but that's kind of okay considering I was taking it as if I'll never get my promised sum even

eBay.in customer support has been notified about the posted complaint.