[Resolved] eBay — refund of money regarding non-working product supplied by ebay seller

manoh97

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400089
Website:	eBay

Dear manohar,

We would like to inform you that we're closing this claim as it is not eligible as per ebay guarantee* guidelines. Please visit the following link for more details on ebay guarantee:

http://pages.ebay.in/help/ebay-guarantee.html. we regret of not being able to assist you on this matter. We appreciate your understanding in this matter.

Please find the details here

Remarks : your claim has been rejected. Reason :we have checked the details of your claim, and noticed that your item is under manufacturer warranty. You are requested to approach nearest service center of your product manufacturer. Thank you for using ebay

Action : claim not eligible

Item information

Claim id: 3303747
Paisapay id: [protected]
Item number: [protected]
Seller id: discountbrandfactory
Date claim opened: [protected]
Thank you for choosing ebay.

Regards,

Ebay india customer service

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Dec 31, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

eBay.in Customer Care's response Dear Customer(manoh97),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Dec 01, 2017

Updated by manoh97 There's no service center for this product, hence I have requested eBay to refund my money. But eBay is not ready to listen and they are not refunding my money paid for the order. They are saying that customer has to go to service center. But there is no service center for thus product. It shows that eBay is cheating customers by listing those sellers products which is having manufacturer warranty but that manufacturer has not got service center in customer city. I need refund of my money immediatelym