[Resolved] eBay — refund of money regarding non-working product supplied by ebay seller
Mamanoh97 on Nov 29, 2017
We would like to inform you that we're closing this claim as it is not eligible as per ebay guarantee* guidelines. Please visit the following link for more details on ebay guarantee:
http://pages.ebay.in/help/ebay-guarantee.html. we regret of not being able to assist you on this matter. We appreciate your understanding in this matter.
Please find the details here
Remarks : your claim has been rejected. Reason :we have checked the details of your claim, and noticed that your item is under manufacturer warranty. You are requested to approach nearest service center of your product manufacturer. Thank you for using ebay
Action : claim not eligible
Claim id: 3303747
Paisapay id: [protected]
Item number: [protected]
Seller id: discountbrandfactory
Date claim opened: [protected]
Thank you for choosing ebay.
Ebay india customer service
Complaint marked as Resolved Dec 31, 2017
[Nov 29, 2017] eBay.in customer support has been notified about the posted complaint.
eBay.in Customer Care's response, Nov 30, 2017
We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home
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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
Buying_realoaded eBay Online Seller - EBAY seller Buying Reloaded sold a damaged / defective Sony Playstation 3 damaged/defective product, abused me on the phone and denied a refund.