[Resolved]  eBay — Refund or replacement of mobile.

Website:

www.ebay.in

I have purchased a lenovo k3 note mobile from ebay on 05 mar 2016. I received this mobile on 15 mar 16. Consignor was naresh raghav, shop no 1, plot no- b 80 a rajdhani park b block, mundka, new delhi -110041, mobile no- [protected]. Invoice no is rs/2015-16/ebay/209 dated 05 mar 2016. My pay paisa id is [protected]. This mobile's speaker is not working. I made a complain to ebay (Claim id[protected] on 17 mar 2016 after receiving. After complain i request to customer care many time for replacement or refund money but till date i could not get any solution. I have gone to lenovo service center (Purnia, bihar) he told this item is already open for software repair one time in service center. That date was before my purchased date it means this is second hand mobile, so i am not satisfied with this mobile.So i ask him for replacement or refund. Mobile imei no - [protected].