[Resolved]  eBay — Refund / Remittance not processed

Address:	632509
Website:	Ebay.in

I'm a seller in ebay, and product was sold on 29 Dec 2016, I was supposed to get the remittance on Jan 16 2017, but due to some policy violation the account was suspended on that day, which means i will not be allowed to do any other transactions from now on, but the remaining remittances would be sent to me (said their customer support), Tried to reach their customer service after few days, and customer support mentioned that i would get the refund / remittance within 30 days of suspension which was feb 16 2017 as my account is under review, now its March 26 2017, i have contacted them for almost 5 to 6 times as of now and there is no positive result, everytime they say account is under review and we have escalated it to concerned team and they would get back to you soon, but till now i havent received any response. They wont even say a date when they would refund the money. Its fine if i cannot do any more transactions i just want the pending amount to be sent, either to buyer or to the seller.
The paisapay id is : [protected]
Screenshot attached.