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eBay — regarding hp micro sd card warranty

I purchased hp 32gb class 10 micro sd card with 95mb/s speed on 30 aug 2015. It is identified in my mobile but it wont allow any copy or paste options for data.. Please replace hp 32gb class 10 micro sd card with 95mb/s speed according to warranty conditions

I raised complaint on 9 sept 2019 till now they are responding.
Please take my request and replace my micro sd card under the terms and conditions of company warranty

Thanking you
With regards
B suresh
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