[Resolved] Ebay.com — neither received my order nor did they provide refund.

Preetgutsy

from Chennai, Tamil Nadu

Website:

www.ebay.com

Placed order with ebay.com on january6, 2018. It is been 3 months i neither received my order nor they are refunding the money.

I mailed them many times. Even the seller or ebay team is not responding to my mails.

They are doing fraud with customers.

In the mail conversation they gave me estimated delivey dates between 23 january to feb 13, 2018. I contacted theem between these dates but they replied it takes 29-56 days to deliver. It is been 90 days now and i didnt receive my order.

I mailed them and they are not even replying on the mails.

Please help to stop such frauds. It will be beneficial for public.

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May 3, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

eBay.in Customer Care's response Dear Customer(Preetgutsy),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Apr 03, 2018

Updated by Preetgutsy Hi Team,

when I visit the link provided by you in your previous mail i.e.http://ocsnext.ebay.in/ocs/home. it is asking me to open a claim. For your reference i already have a claim opened. please check Case # [protected].

Apr 03, 2018