eBay.in Complaints & Reviews

I m order sony mp3 4gb walkman not receive 2months not solve my problem im so many call customer care i m pay 939 only net bank not receive product and not receive amount i m wait 2months but not respose. All employees fake so legal action for ebay and i m going to consumer forum. Register mob no [protected].
My name is anirudha pawar
Sir i m to much wait 2 months plz help me sir and solve my problem because so many times call customer care but not interested at all time really ebay is fake and not gud one e commace and last time talk customer care is reference id 1-[protected]. And name is tuma layek

Dear team

Fyi... I'm neeraj kumar from jalandhar, punjab(Ph:[protected]) ..And i ordered i ball rocky headsets(Qty:2) from ebay. When i received my order, the assets i received (I_ball rocky headphones qty:2)were in faulty condition and are old and used.One headphones cushions found teared off and other has a manufacture default with a huge curve band ...Does not fit on head properly. This was an embarrassment...I didn't ever expected like this from ebay. I also have sent them the snaps of ordered material i received .


So please help me out with this, i want my money back asap. I've already claimed or filled a complaint with ebay:--
Claim id: 1856174
Paisa pay id: [protected]
Item number:[protected]

I have discussed this with ebay executives so many times but still i am not refunded.I received my order on 6th april 2016 and now almost one month is over and still i have not received my money back.

So, kindly help me out with this.

Thanks and regards
Neeraj kumar
[protected]

Ordered Nexus 5 screen glass, Received it with broken state.
It took long process and at-last customer service provided a Ebay-coupon with same amount as a refund.
With the coupon, i have ordered cereals pack "post honey bunch of oats" worth of Rs 995, once it got the pack i could see it was of weight 0.2 Kg.
While ordering they dint mention the weight and content.
The same brand "post honey bunch of oats" is now seen in amazon for Rs 430 with 411 grams.
What we realized is using Ebay orders was not worthy and waste of time.

I recently ordered [100 dr. Morepen bg03 test strips + free 2 microlithium 2032 cells worth 100/=" (Item id:[protected] from seller "sanjinimedisys" ].

As it is for medical use i checked the seals and found that they were tampered with and contacted the vendor who accepted to refund the money after he asked for pictures of the tampered seal on the box. Ebay refuses to refund my money even though i return the product to them as received, unopened! They say it is ‘company policy’ and money will only be returned after they have ‘investigated’. I told them if i surrender the product to them they should refund my money. The vendor has accepted, i am willing, only ebay refuses to close the case amicably! When i refused to surrender the product without getting my refund they unilaterally and summarily closed the case. I am sure if taken to court their refusal will not stand court scrutiny, but at the moment i have no recourse and the vendor probably won’t get paid because of ebay’s company policy! Is this their alleged ebay guarantee?

Claim id: 1924258
Paisapay id: [protected]
Item#:[protected]
Seller id: sanjinimedisys
Claim date: 27-4-16

We had placed an order for the subjected waistcoat for engagement purpose, since due to lack of days we were asked to opt for express delivery through DHL and paid 4 times of the cost of waistcoat hoping that we will receive the product but despite of numerous follow ups they failed to deliver the item as promised. So we refused to receive the product and asked the DHL to return to the shipper itself and asked for refund the entire chargers borne by us and compensation for mis leading us.

EBay contacted constantly asking to sign for the item and then return back the product without realizing our state of mind which is very much annoying. They were creating so many emotional dramas to make us sign for the product and just to sign for the product we had to pay 650rs despite paying everything earlier.
I have entire mail conversations and proofs for all this.
Initially they were telling they would repay us entire amount and compensation as well just to make us sign for the product so that they will be on the safer side. But we did't sign for the product and take risk.

Now they say that they will not refund us since we did't accept the product in a rude manner.

I would like to furnish all the proofs I hold and file a complaint to get back my refund.

Dear tem
I had booked an item from e bay sight your sight ref number CF[protected] US TILL Date it has not bee deliverd to me..and kindly chek and revert immediately ..for u r reference i show details below
Ref num CF[protected] US
Shiped from 17/3/2016 RACINE WI
53403
Tgrough service priority mail international
To pradeepkumar v
Tc 49/597(1)mrwa kalipankulam road manacadu po
Kerala trivamdrum india 695009

Hi,

I purchased iphone 5s 64 gb in 20 nov 2015 from seller elixircart 2014. After update my software my mobile's camera is not working. I went apple customer care . They told me it is not original product. According to imei number it is showing silver iphone and they sold me as a gold iphone.
I am trying to contact to seller of ebay by from i.E. 07.04.2016 having with paisa pay id:[protected] but inspite of my several calls and mails he is not picking my phone and even not responding on my mail.
Please note i want my money back. Hence it is duplicate product and i trust on ebay after that i will not buy any product from ebay. It seems it is fraud company.
I attaching apple service center letter

Ordered Online through eBay the product which is Nokia 1100(Black Colour) and made the Payment through credit card-Paisa Pay ID-[protected]. Later While getting delay so placed request for the cancellation and waiting for the refund however it took such long time for the money refund so from my end generated the Claim ID-1829901.It has been more then weeks so Called the eBay customer care to check about the status so they informed to contact the Seller merchant Mr. Muthu Raj.So I did the same as per their request however He pleased for the pass the Account information where we can able to transfer the amount, In beginning it made me think so high how I can pass the bank information with the Unknown persons. But on the eBay Guarantee there is mentioned 100% Satisfaction and refund/ Replacement. So I sent the bank information through message and waiting for the money yet to be credited in my account. As same like earlier another week gone for the refund but no point of money got credited. So I called the Merchant number Muthuraj where he disconnecting the call again & again. Might be I tried 68 times through call but he is keep on disconnecting the call and pass the message as well to respond me back but no response. So thought to let me get back the eBay call support for this below issue.
On 4th May afternoon called the Support centre where as call landed to gurgoan(Gurgram) has word with the Mr. Pradeep gentle guy. He placed me call on hold for the checking the same and informed the all story about that commitment for the refund and now disconnecting the call. This gentle guy informed that We cant do anything from our end for the refund that better to contact Seller merchant muthu. I informed the same he is disconnecting the call so You can placed the call on conference but they Denied that this kind of service request is not available.I Pleased and requested lot that money which is paid from my end to eBay then why should I roam here. but their response which is very impressive and said that If I can register the Complaint to consumer court as well.

Note:-
1. My money Paid to straightly to eBay then why should I except the money from the seller merchant.
2. How eBay like reputed company can say that for refund you should contact the merchant even on call Mr Pradeep( Customer support staff) agreed that I paid the amount to eBay.
3.Pleased for the same to show the same thing on terms & conditions on your website about which you saying verbally but they denied and informed nothing mentioned like this.
4. To be frank I am familiar & tycoon with Online Shopping through all services like Flipkart, amazon and even happitk as well but this is first time I am getting jerk on this.

So here I am requesting to help me for the above concern and get money back on my account. Penalties would be charged means would be appreciated to dont make such kind of mistakes and give big hassle to the customers.

Thanks
RJ Sathish
rj.[protected]@goibibo.com

Bought this product on 23 feb but within few days found it has some issues so i called ebay and filed a claim for exchange on 9th mar (Claim id 1775799). They did replace my product on 5th apr but again i was given defective product so i did call and re opned by claim in 9 th apr and since then i am waiting call back from claim department. This time i need refund since i have suffered a lot and paying emi's for product i am not using at all. Please help me.

This is in regards to an order placed online with ebay india which was delivered in faulty condition, and as per their return procedure the item was delivered back to address mentioned by ebay communicated to us via email.
It has been more than 30 days now but we have not received any sort of communication regarding our refund and on every call to their customer care department they tell us to wait for 3 days and they fail to promise to fulfill their commitment for resolution.

Order details are as follows
Paisapay id - [protected]
Product - iphone 5s 64gb

Respected Sir/Madam

I ordered an item (sandisk MMC 32gb) online from ebay.in on 18th of April and I did not get my product yet. When I went throughout the website, I found that ebay.in is trapping their customer in many ways. So I think that I have been trapped.
Now, they are not providing me the product but approved Refund without my consent. They have sent me a mail of 'approval of my refund request' but I have not made any request for refund.

I want you to take action against them. I am seeking response from your end.
Thanks.

Shipping details are given below

Courier Name: FIRST FLIGHT
Airway Bill Number: M991Z2904051
Remarks: Delivered in 7-9 days

Respected sir,

This is to bring in your kind notice in regards to my compliant against ebay india.Recently i purchased “redmi note 4g (White, 8 gb) +6 months manufacturer warranty" item number:[protected], claim id: 1927339
Paisapay id: [protected] on 21st april 2016 from ebay website which is delivered to me on 27th april 2106.

I had already filed a claim with ebay for refund as service centre rejecting warranty and reason given by the service centre was ebay is not authorised dealer.

The product is locked and used by someone and asking for password

I request refund from ebay for the product as soon as possible

Thanks and regards
Madhuri gardas
Maharashtra

I was call to ebay many times but they didn't solve my problem, i was purchased a led tv from ebay.In and received me broken and i compllaint to ebay.In but they didnt help me me change it or my money refund i am in totally loss. Details below:
Amount:rs. 11, 162.00
Claim id : 1817864paisapay id : [protected]

Wybor w32 f1 80cm (32) hd ready led television - samsung panel
23 mar 2016 17 mar 2016 [protected]

I had recently ordered a product id[protected] from ebay.in and the product was damaged so i talked to one of the customer executives and they told me to return the product back to the seller at my own cost and the cost of the shipment would be delivered to me as a coupon but even after delivering the product back to the seller the website is not refunding the desired amount they claimed that they would be transacting the money within 7-10 days but still havent received the refund

I purchased 32gb class10 memory card on march 1 2016. But they send me a fake product and i claimed for that but they rejected and complaint in twitter also. They told we will update soon reply only till now i am not getting any money. My ebay claim id:1779326 and my paisapay id :[protected] and my twitter complaint link is : https://twitter.com/karthikeyanyell/status/[protected]?S=08

I am perches YU Yureka Plus on Android in 9, 999.00 new mobile. (http://www.ebay.in/itm/YU-Yureka-Plus-on-Android-Moondust-Grey-/[protected]?) but i have receive old item i.e. refurbished. I am complaint in ebay on 23 March 2016 (claim id is 1816795) but form 23 march 2016 to till date it is not solve. they say within 20 days we solve complaint now 40 days over complaint not solve.


i am contact more than 15 times for ebay call center. more than 10 email. but every time not proper answer.


Regards

Jitendra zavar

M-[protected]

I place order in ebay on dt.26 jan.2016 for sandisk cruzer blade 16 gb pen drive black & red (Combo of 2 ), (Paisapay id [protected]), from time to time i contact to customer care executives for non receipt of item & every time they assure me that the issue will be resoved within 72 hours, but i didn't get call back from your ebay.

I talked with customer care executive several times (7 times in feb.2016, 6 times in mar.2016 & 8 times in april-2016) after placing order at ebay, but after lapse of reasonable time no action initiate from ebayl.

I bought a pair of Adidas spring blade shoes from ebay.in on 12/04/2016 and received it on 15/04/2016. On checking the same pair with local Adidas authorized show room, I found out that the pair is fake since it had same serial number on both shoe and has a lock which is not present in original version.

I raised a claim on the 23/04/2016 for a refund and am still waiting for a resolution. Even after repeated requests to update on the claim; ebay.in could not provide me any reply.

Therefore I take your assistance in raising a complaint against them.

http: www.ebay.com/gds/How-to-Identify-Genuine-Adidas-Superstars-/[protected]/g.html

Order Number: #[protected];
PaisaPay ID: #[protected]
Claim ID: #1910040

Regards, Biswajit

I'm siddhu and one of customer of ebay.in. I bought a Motorola charger with cost of 550 INR. Within one week that charger getting heated and finally stopped working. I call eBay. In customer care many times(4) and they promised me to refund money within one week but many weeks are gone but my issue is not resolved. I was wasted my valuable time with this idiotic minded company service. Is anyone help me to get right way to forward please.

Order details
User ID s[protected]@gmail.com
OEM Genuine Motorola Home Travel Mains Charger for Moto Google Nexus 6 G E X 2" (Item
ID:[protected]

Airway Bill Details: [protected]

PaisaPay ID [protected]

Respected sir

i ordered a product online from ebay.in a memory card of sandisk (32 GB) on 18th of April and i didn't get my product yet. they are postponing my product delivery again and again, when i went throughout the website there i found that ebay.in is trapping their customer in many way. so i think also that i have been trapped.

shipping details are given below
courier name FIRST FLIGHT
Airway bill number M991Z2904304
Remarks Delivered in 7-9 days

i want you to take any action against them. i am seeking response from your end.
yours faithfully.