eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 45%
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COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

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Customer satisfaction rating
45%
Complaints
4503
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1692
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eBay.in Complaints & Reviews

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Ebay.in — cheated with me decoy for gift.

 Adarsh Singh Sisodia on Apr 12, 2018
Dear sir.
Ebay.in cheat with me decoy for a gift. They called me and said that you are a lucky customer for me because your name is in my lucky winners. After they told me to purchase 4000 rupees products with assured gift and the gift is free of cost i have purchased 4 products cost of 4123 rs., but products not deliver till now.
I am really feel cheated with ebay.in
Please refund my payment and proceeding against him.
Cheaters mobile no. [protected], [protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — cheating from ebay [Resolved]

 garvita.chalana on Apr 12, 2018
Hi,

It's regarding my experience of purchasing "mi 8 in-ear headphones pro hd earphones with mic & volume control piston hybrid" from this seller ankusgoya23 and ebay. I purchased earplugs from him on 20 mar 18. It was delivered to me on 26 mar 18. Upon receiving it, i checked and found that sound was not coming from one of side of the earplugs. I immediately raised a claim regarding it on ebay (Claim id : 3520768). On ebay it was not showing as delivered, so i confirmed it on ebay that i have received it. Then i got the response from the seller.

*my message : *
Complaint comments  Read comments Complaint category Computer Hardware

Ebay.in — payment done but order not confirmed

 Disha Ranch on Apr 11, 2018
I paid rs. 199/- for my order in ebay.in from Freecharge on 01.04.2018. Rs. 50 debited from freecharge wallet & rs. 149 ftom debit card via freecharge. But after payment it shows transaction not successful but amount was debited & showing successful on freecharge. My oemrder is not confirmed. It has been 10 days passed & still refund was not received. Pathetic. Poor service. I contacted ebay customer care twice & always reply that it will be credited within 3- 5 days or 5- 7 days. Worst service I must say. From today onwards I will never ever buy anything from EBAY.IN, never ever.

My...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — duplicate 256 gb samsung memory card

 JigneshVasa on Apr 10, 2018
I bought a 256 GB Memory Card from Ebay.in last month and it did not work. I mailed to Samsung for sending me details of their Service Centre in Mumbai so that I could get the Card repaired or replaced. When i sent the Card Photos and Serial Number to Samsung, they gave me in writing that this Card is a Duplicate and Fake Card.
This clearly means that the Seller has cheated by selling Fake Card.
When i raised a dispute claim with EBay, after too much explanation, finally they took the decision in the Seller's favour and did not give me any refund or replacement.
I was left with...
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — refund money

 Sai Lovenuts on Apr 10, 2018
I suggest my words. Please remove guarantee from ur ebay service. Thats not a suitable thing for u. Why because im saying, in india lot of online shopping sites available, like top amazon, flipkart that sites not maintain a guarantee word but that shopping sites working well and refund well and also customer satisfaction also very well. But ebay uses guarantee word but deadly customer responce and not refund money back fastly they wil take 15 days time to refund. Sometimes some persons not get refund. I would suggest maintain value that word. Guarantee is not a word its a customers believeness like...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.in — wrong product received

 ankur1977 on Apr 10, 2018
I ordered for microsoft xbox one kinect adapter but received some different adapter.
I also complained with ebay guarantee claim, but they rejected the claim.
Ebay guarantee* claim - 3519672
They are telling that ordered item was sent, but the received item was different.
In the received package also it is written as only power adapter and not xbox one adapter as ordered....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — regarding order no -142736931238 payment was deducted but order not placed, amount rs 349 not refunded by ebay to freecharge wallet

 sourav2348 on Apr 8, 2018
This is regarding the ebay order no[protected] with ebay user id sourav238811 for purchase was made on 31-march-2018 for the product worth rs 499, i used voucher to save rs 150 (I think ebay was not happy to give this discount hence stopped my order) and paid the remaining amount of rs 349 by freecharge wallet, i was surprised to see that after the payment of rs 349 was successfully deducted was successfully deducted from my freecharge wallet and ebay asked me to pay again for my order placed on 31-mar-2018. I refrained from making the payment second time as i was wondering how can ebay charge...
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — defective product delivered and refund refused

 Rohit Bagariya on Apr 7, 2018
I bought a VGA to HDMI cable from eBay.in . But it didn't work properly with my desktop PC as such I requested refund. eBay.in refused the refund quoting that the product is in manufacturer gurantee so I should visit manufacturer customer service centre to get it fixed. As eBay.in has delivered me defected product why should customer bear the burden to get it fixed....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — replacement or return

 sudheervarma kakarlapudi on Apr 5, 2018
My Claim ID : 3532636
PaisaPay ID : [protected]

i bought 12 Inch, size Pipe Wrench in ebay but that seller sent a 10inch size wrench and it is also low quality and loose fitting and shaky wrench ... that wrench not strong grip for any pipe ...
and i received that item as very poor condition ( paint worn, defective and shaky metal joints etc,

i did raise a claim for replacement a 12inch item which i was purchased

but ebay rejected my clime ... see this very silly reason
... Remarks : Your claim has been rejected. Reason :We have...
Complaint comments  Read comments Complaint category Other

Ebay.in — regarding fraud done by the ebay registered and verified seller by fraudly taken money.

 Singh Jarnail on Apr 4, 2018
I had ordered iphone 6s 16 gb from ebay registered and verified seller seller who listed product on ebay by paying 15999 inr to him online via ebay verified payment channel. On 30 th march 2018. After making the order on next day i received a mail from the seller that iphone 16 gb version is not available with him. Instead of that he has iphone 6s 64 gb available. He told me that but for that you have to pay extra amount of inr 5900 in the account details given by him. He assured me that he is verified ebay seller so not to worry and transfer the amount for which he will ship the product as soon...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — duplicate iphone 6s 16 gb rose gold colour

 Honey Rajput on Apr 2, 2018
Dear ebay,

Incident date :01/04/2018, evening

Awb no. :[protected]
Record no.:5994
Return code.:ngp/ngp
Order amount :22, 899

I would like to inform that in your kind notice that i brought i phone 6s rose gold from ebay web site and i got duplicate second hand iphone, which was in too bad condition and they promise me that if i was not like this product so, they refund my money back.

Hilights.

1) the product was to ugly
2) the given product is duplicate
3) they gave duplicate local charger
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — I pace order my amount is debited but order is not place

 KSanket on Apr 2, 2018
This is with reference with transaction id lukpobske6zfrj_lfrw[protected]_1
My amount is debited and order is not placed this is second time my amount is debited i want to give complent and want not just refund i want compensation if am not get refund in i will exalted to higher authority kindly verify and do the need full.

Complent id[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — non receipt of item 'tribocor chain lube bike chain spray (tc 40) 500ml/350 grams' order id 46865568135

 Manacharil Kannan on Apr 2, 2018
Dear sir/madam,
I have placed an order for the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams alongwith other item on 16.03.18 at ebay vide paisapay id: [protected] by signing in as a guest. However, till date neither the item tribocor chain lube bike chain spray (Tc 40) 500ml/350 grams has been delivered to me nor any refund has been received from ebay.in this connection i have sent several mails dated 23.03.18, 25.03.18 and 27.03.18 to the company and also had a chat with one mr. Narayan of ebay customer care on 28.03.2018. I have also booked the complaint with ebay...
Complaint comments  Read comments [2]Complaint category Online Shopping

Ebay.com — neither received my order nor did they provide refund.

 Preetgutsy on Apr 2, 2018
Placed order with ebay.com on january6, 2018. It is been 3 months i neither received my order nor they are refunding the money.

I mailed them many times. Even the seller or ebay team is not responding to my mails.

They are doing fraud with customers.

In the mail conversation they gave me estimated delivey dates between 23 january to feb 13, 2018. I contacted theem between these dates but they replied it takes 29-56 days to deliver. It is been 90 days now and i didnt receive my order.

I mailed them and they are not even replying on the mails.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Ebay.in — payment stuck at gateway

 Mohan1995 on Apr 1, 2018
Hello sir/mam, i am mohan
My contact no. Is : [protected]
My email id : mohan1995dob@gmail.com

Sir/mam, on 27th march 2018, i initiate a transaction on ebay for a product (Product id :[protected] via freecharge, money transacted from freecharge & displaying payment is successful but on the other hand ebay saying they didn't receive any money & no order was placed. They said contact to billdesk payment gateway as your payment stuck at gateway.

Please help sir/mam
Freecharge transaction id : iukpobske6zfrj_lfrw[protected]_1...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — total cheating

 Anmol garg 25 on Apr 1, 2018
I have given order of cylender trolly stainless steel lpg gad cylender kitchen tools of total quantity of 3 psc.in ebay.in on 25.2.2018 record no. 567. The material was dispatched from jeet rajpurohit. "528c/2 street no. 5 near mata chintapurni temple 60 feet road vishwas nagar shahdara east delhi" contact [protected]. After dilivery when i open the packet i found only 1 psc. I called the vendor he said i will send you 2 psc more.. And from that day he is not reciving my call.. The amount of product is only 891/-. And ebay.in is playing main role in this type of activities and frouds...
Complaint comments  Read comments Complaint category Other

Ebay.in — fraud with me

 rockstardjpiyush on Mar 31, 2018
Dear sir,

Some how i managed some money to buy a accessories of my mobile phone

Items are,
1. Back cover

2. Battery

They send only back cover

And when i call them about this

They said both the items are delivered to you

This is the very big fraud

Not expect from ebay

I suggest you all to dont buy anything from ebay
Because the material they send is of very cheap quality

I just want my battery
Which i bought and money already...
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — damaged product delivered

 poonam nanglot on Mar 29, 2018
I have ordered a one plus 3t mobile phone, but when i received the product, the product was damaged, and when i asked for refund and return.
They rejected my request saying that the " the mobile phone is refurbished and not eligible for return.

But term refurbished was not mentioned in the product name.

And i raised my complain on the same day i received the product. I even said that send me new one plus 3t mobile phone, i will pay remaining amou...
Complaint comments  Read comments Complaint category Mobile Handsets

E Bay — oneplus 3t mobile phone

 poonam nanglot on Mar 29, 2018
I have ordered a one plus 3t mobile phone, but when i received the product, the product was damaged, and when i asked for refund and return.
They rejected my request saying that the " the mobile phone is refurbished and not eligible for return.

But term refurbished was not mentioned in the product name.

And i raised my complain on the same day i received the product. I even said that send me new one plus 3t mobile phone, i will pay remaining amount....
Complaint comments  Read comments Complaint category Mobile Handsets

eBay — redmi mobile

 Sanket Wankhade on Mar 29, 2018
I m buy a new redmi phone but you sent old used phone. These phone is bad in condition. So many scratches on it. Ebay not send any type of warranty book. Company charger etc. Plz refund back. You come and take your phone and give mi refund back. These phone is very bad. Scratches on screen and back side of phone.. Ebay send to me used product. Plz i'm helpless plz give mi refund back. Phone not pack in a box. Only raped in plastic paper...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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