eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 43%
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eBay.in Customer Care

eBay India Private Limited

14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai City District
India - 400063

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

eBay.in Complaints & Reviews

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Ebay.in — regarding my refund

 Murali Gowthami on Jan 3, 2018
Dear sir,

I am murali krishna t, i purchased mobile through ebay.in while receiving time it not working perfectly then i raise a claim and after 1 month they people tell to me send the hs from your end and they provide to me my refund money back so i dispatch the parcel from my end through dtdc courier on 26th december 2017 and it's dispatch same on 28th december 2017. Still now (3rd january 2018) my money not getting refund to me of rs 7000 so pls help to me to get back my money.

Doc no: b50974259
Courier name : dtdc...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

eBay — samsung galaxy s4

 Sharmavishal31 on Jan 3, 2018
As i ordered samsung galaxy s4 frm the ebay as a guest account. Ebay is suggested by my friend as it is trustworthy website but whn i recevied my phn and try to switch on the phn but phn doesnt respond i was shock that the ebay is providing such kind of the service to its customer. These kind of services frm the ebay side is unexpected. This makes ebay to loose their customer as now its approx 8 days frm the 1st complaint i didnt get any resolution whch make me to not use ebay infuture. The phn is totally dead nd i snd all the pic. Its a refurbish phn whch i order but its totally dead if i dont...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — original onlite 20 watts rechargeable led emergency bulb

 batababu on Jan 2, 2018
The complaint subject was ordered on 22 dec, 2017. Rs.269/- paid online (Paisapay id [protected]) in advance. Item was delivered in time.

The issue is the mrp printed on its packing is rs.50/- only whereas the invoiced amount is rs.269. I raised a claim with ebay but they refused to settle the case (Attaching photographs of the item, its cover with original mrp, copy of invoice raised by the supplier and screenshot of ebay's reply).

I humbly request you to settle the case amicably.

Joseph. K...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — item not delivered

 sachin772 on Jan 1, 2018
Hello, my name is sachin, i had ordered a product from ebay on 19th dec 2017, paisapay id [protected]. The seller deadline was 29th december. And to my surprise i received an sms on 25th that the item has been delivered thank you. Which was not! I immediately contacted the seller akasaki. Bay, they replied to raise the claim if you faced such issue, i tried to raise the claim, it showed that you can't raise it until the deadline date is passed, annoying, then i contacted the ebay care, they replied we can't do anything you have to wait till deadline date and then raise the claim. I aggreed.
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — fraudulent call, i paid 5000 on the name of ebay and didn't get anything

 Yousuf_Mohd on Dec 30, 2017
A call came from ‭+[protected]‬ and now it is going swtch off. They made me pay 5000₹ to apaytm account with name of ebay. They lured me that my doing this i can also claim a iphone 7 plus. I talked for about 1 hour. They gave me all assurity. I have their account number in which i paid the amount. Please please track it. I also have the ifsc code in the image attached.
Please do something. They are luring innocent people and are taking advantage of digital payments and online shopping.
Please i want refund of my hard earned money. They promised me my product but gave a fake...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — cheat ebay delivered product after one month and not accepting return.

 chat2amit on Dec 29, 2017
By not accepting and closing my claim without any intimation to me on mobile and email, ebay has proved its lack of customer courteousness;

The product not delivered on time is a poor quality product,,
Shame on ebay for not delivering the product;

The product was to be delivered before 4th december, but since product was not delivered till 14th decemeber,
I raised this ebay guarantee claim 3333317 on 15th december when i had not received the product;

Before raising claim.. I had sent seller 2 messages to expediet shipping for order placed...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — damaged/ scratched product delivered

 Prasanta1601 on Dec 29, 2017
First of all i never trust in ebay because of past experience, but some my friend tell me that ebay is good and order ur mobile as he got benefited. I have order a mobile nokia 6 but received a damaged and scratched product. Now i want full refund and return the product. Now onwards i will never shop from ebay and also tell my 100 colleagues not to do so at all. This certified this side is cheating side and cheating customers. Mob-[protected].

Return and refund immediately. Don't suggest me to contact seller because i made payment to ebay only not seller....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — ps3 game

 achuthansree on Dec 28, 2017
I have ordered for a ps3 game in ebay.in.
The payment method was through phone pe. While doing the payment the an error occurred. Money has been transacted from my phone pe account. And till now there is no refund for my 500rs. I have tried to contact ebay but they are not responding. I need money back urgently
[protected] this is the item number...
Complaint comments  Read comments Complaint category Computer Software

Ebay.in — claim closed but refund not received

 sudeep kumar BR on Dec 28, 2017
Dear sir/madam,
Claim id : 3309370
Paisapay id : [protected]

My name sudeep kumar br from bangalore, on 26th november 2017, i have placed an order for ‘u8 bluetooth smart notification wrist watch smart phone with touch screen black ‘ worth rs/-799 and received it on 30th nov'17 by seller id ‘dbl enterprises”
The product delivered to me was a defective, dead product, i immediately claimed refund on it by calling at ebay customer care on 30th nov'17. Customer care representative raised a claim with claim id : 3309370 and told me to upload the images of...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — refund not received yet

 Safeerusalam on Dec 26, 2017
I ordered a lenovo p70 's mobile case. But i didn't received the product. Or was ordered on december 18 2017. But till now i didn't received the refund. The message regarding refund came to me on 21. December 2017. Its 6 days form then. Please take several action to get my money back or my product get delivered
Psp id: [protected]
Refund ref no lur[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Ebay.in — samsung s8 tempered glass

 Sunny Vaswani on Dec 26, 2017
I had brought tempered glass from ebay.in which was supposed to get delivered between 2 to 4 nov. Since i needed it at the earliest i choose ebay over others as other e-comm providers were taking time in delivering. Their logistic partner messaged me on 3 nov saying that we attempted delivery but you were unavailable. The truth is that they did not attempted delivery before 6 nov. "great e-comm company with great logistic provider - sarcastic comment"

Now on 6th nov i received a open product, so i collected it from guard after coming from office and still went ahead to apply the product....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — ebay cheaters

 haijessie on Dec 25, 2017
I ordered apple i pad charger and received duplicate/ faulty. I contacted ebay within 2 days they told me to contact seller and i did the same now seller is ready to exchange with original but ebay people are denying it and saying do whatever directly with seller, as i think they only want commissions on selling rest no guarantee for original or any refunds or exchanges, bloody cheater and fraud company, never ever trust and purchase through ebay..,,,, amazon is best...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — refund not received for 8 months

 adit giri on Dec 24, 2017
I have ordered mobile of 20, 000 rs on ebay on 28 april 2017. But it was showing that it will take 1 month estimate for delivery, so we cancelled it after that we were waiting for refund, they have said that we will receive refund within 7 working days. But we have not received refund. They said me to send the bank statement i have send it to their e-mail. Till now we have not received refund. The company is fraud, and i spammed by them. They have said me to contact my bank as they have send money from there side by till now i have not receive....
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — neither item received not refund the money

 tkmondal84 on Dec 24, 2017
On 16/11/2017 i have ordered 6 pairs of socks for rs.199/- on ebay.in (Paisa pay id-[protected]). But till date i have received neither the item nor refund the money. I have called thrice to the customer service toll free but everytime i receive a same answer that i will receive a call from ebay in next 48 hrs and the refund will be processed, i am highly dissatisfied with the ebay customer service and same was not expected by ebay that such a big company. What can i do now. Please help me....
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — delivery of my product.

 Shamim Agha on Dec 23, 2017
Hi team,
It has been almost 5 days since i have placed an order. But i didn't got any update regarding the same. Do you just know about receiving the payment from coustomer and after that coustomer suffers... Please try to provide proper update regarding my order and i want it to be delivered asap. Else i will be left with no option rather than making a post of facebook regarding the issue and file a case in consumer forum. Please take it seriously and try to resolve my query on priority.
Agha mohammad shamim
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — mobile

 Deepanshu Kadam on Dec 23, 2017
My name is deepanshu kadam, i have bought a phoe from ebay on 18th december of 6 months warranty but i was duped by this company. The phone i got is a damaged piece, also the bill i received is not appropriate. There is no imei no. On the invoice. Please resolve my issue, i have ordered this phone to gift to my father and i am so upset with this deal.
My phone number is [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — not refunding my money back

 JigarThakker on Dec 23, 2017
Dear team,

I have ordered "universal long lazy mobile phone holder stand for home bed desk table (Purple)- opens in new window or tab" which actually work as mobile phone handler. The day when i received this i checked and the quality of product was so bad that it was not able to handle the weight of my samsung phone j7. For which i requested ebay to get my money back and take this product return on the day when it was delivered. For which some claik id is being generated on their portal attached below fyr. And today i am receiving update from them that it is not eligible for refund,...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Ebay.in — demand draft not received after return the phone 33 days [Resolved]

 Tapa das on Dec 22, 2017
I received this message after refund approved
Dear ankit,

We are pleased to inform you that we are approving your refund request. Based on your refund choice, demand draft will be dispatched between[protected] to[protected] to your specified address.

Should you have used payback points, it will be credited to your payback account by[protected].

Please find the details here

Remarks : we tried to contact you on your registered number [protected] at 10:15:59 am on 05-dec-2017, but the number was not reachable due to which we were not...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — wooden sofa set

 Arjun Vinayakumar on Dec 20, 2017
The worst online portal in the whole world!! Jus spoke to customer care executive, mr deepak over a dispute in delayed product delivery to which he could give no soln and that i have to bear the delay. I had ordered a product worth 47000/ on oct 10th with product delivery time of 20 days. Now 2 months have passed without any contact from the seller in ebay (Sunrise) and no actions by ebay. Guys, pls don't trust their guarantee, all are fake and you will have to fight to get your product or money.. This is just not ethical selling and i will try to raise a complaint with consumer court.. Pls don't...
Complaint comments  Read comments Complaint category Furniture

Ebay.in — refund [Resolved]

 Malay Jaidhar on Dec 19, 2017
I have purchased a saree from ebay and my order no. Is paisapay id [protected]. I got the item on 19 oct and i have initiated a refund and returned the item at my own expense and still i have not got my refund. Whenever i contact ebay they say that they have tried to refund through demand draft but their courrier partner do not service in my area and when i asked them to refund using neft they denied it stating that it is not in their policy to refund through neft for cash on delivery orders and still i have not got any resolition....
Complaint comments  Read comments Complaint category Online Shopping

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